Delivery

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Press Releases All press releases

Warranties & Services

All EDMA® tools are covered by a 2-year legal guarantee of conformity.
EDMA® replaces faulty products in case of manufacturing defect when the tool is used normally. For each client claim about faulty product, our quality department gives an appropriate reply within 10 days.

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About EDMA

An Environment-friendly production, the user safety, an ecological packaging, a Research and Development department and a team at your service

 

Introduction